ADA System Helps Government Departments to Work Smarter
ADA System is one of the most comprehensive tools for government departments that want to improve productivity whilst consecutively improving the capabilities of every member of staff at the same time. The ADA System ECM infrastructure makes sure that everything from management and capture of information right through the retrieval and even disposal of these details can be as easy as possible. The ADA System Workflow capabilities help government departments in improving efficiency and effectiveness in service by digitizing its business processes.
From our extensive experience, we can prove easily a reduction in government service response of up to 25 times faster than conventional work methods.
Many departments will be able to offer:
- Better access to key records and information – now information should be found much quicker than before whilst ensuring that it’s accurate and up-to-date
- A more comprehensive customer service team as information will be easily located through the system instead of multiple phone calls being required to get to the end of a particular problem or solution
- Reduce the amount of time that citizens have to spend waiting in queues and trying to get answers; when all of the information is stored in one primary location it becomes a whole lot easier for disputes and problems to be settled
- Minimize the amount of duplicate details that come up across various departments; when everyone is using one system there is less chance for overlap and problems that will slow down both the citizens day, and the departments staff
- Improve compliance to standards and rules as ADA System will run to fit the specified requirements. Now, there can be a far more balanced and regimented way of doing things that will lead to greater productivity